Answers to the most common questions
Frequently Asked Questions
Everything you need to know about LeadFlow AI, setup, pricing, and SMS compliance.
Getting Started
What it is, who it’s for, and how fast you can be live.
LeadFlow AI is a missed-call recovery system for service businesses. If you miss a call, we automatically text the caller, qualify the caller, and notify you with the details.
It’s designed for local service pros like plumbers, HVAC, electricians, roofers, cleaners, and handymen who are often on jobs and can’t always answer the phone.
Most accounts are set up and live within 48 hours. We handle number provisioning, forwarding, templates, and testing.
No. You’ll receive notifications by SMS/email and can use a simple web dashboard for call history.
Pricing & Billing
Plan details, setup fees, and payment questions.
Your dedicated number, missed-call SMS responses, lead qualification flow, notifications, call log/history, and ongoing support.
Setup includes number provisioning, call forwarding configuration, custom message templates, lead qualification flow configuration, and a full test to ensure everything works day one.
No hidden fees for normal usage. If you are extremely high-volume, we’ll discuss a custom plan, but most local service businesses won’t hit that threshold.
Yes. It’s month-to-month. Cancel anytime with simple notice.
Phone Numbers & Forwarding
How your dedicated number works and what changes for your business.
No. You get a dedicated tracking number that forwards to your current business line. You can use it on your website, Google listing, and ads.
If you (or your receptionist) answers, the call proceeds normally and LeadFlow AI stays quiet.
Yes, depending on your setup. We can route calls to a cell phone, office line, or a sequence of numbers.
Yes, we typically provision a local number when available.
SMS Compliance & Opt Out
How messaging works and how STOP/HELP are handled.
LeadFlow AI is designed for compliance. Messages are triggered after a customer initiates contact (calls your number). Every message includes opt-out instructions.
They are immediately added to a do-not-contact list and will not receive further automated texts.
They receive assistance information and how to contact your business or support, depending on your configuration.
No. We send only one SMS after a customer call goes unanswered. The message is informational and directly related to their attempt to contact your business. Reply STOP to opt out anytime.
Support & Cancellation
How support works and what happens if you pause or cancel.
Real human support via SMS/email. We help with tweaks to messaging, routing, and any issues.
If you’re seasonal, we can pause service for a short period while maintaining your setup.
We stop automation and close billing. If you want to return later, we can re-provision a similar setup.
Yes. We do a quick walkthrough after setup to confirm forwarding, templates, and notification preferences.
Still have questions?
Tell us about your business and how many calls you miss per week. We’ll recommend the best setup.
No credit card required
Setup in 48 hours
Cancel anytime